Good
Morning, Well, Zappos has brightened my morning. Great
shoes, great customer service (friendly, thoughtful
order-takers and business policies). Your company is in
the upper echelon for “all around customer service.”
I am a BIG shopper (almost daily, to my husband's
chagrin). I am keenly aware of company standards. You
frequently see companies start out wonderful, only to
plummet after the initial “honeymoon phase.” Please
don't let that happen to Zappos! Keep shopping an
enjoyable experience. You’re doing great! Keep up the
good work
Good
Morning, Well, Zappos has brightened my morning. Great
shoes, great customer service (friendly, thoughtful
order-takers and business policies). Your company is in
the upper echelon for “all around customer service.”
I am a BIG shopper (almost daily, to my husband's
chagrin). I am keenly aware of company standards. You
frequently see companies start out wonderful, only to
plummet after the initial “honeymoon phase.” Please
don't let that happen to Zappos! Keep shopping an
enjoyable experience. You’re doing great! Keep up the
good work
