| Customer Testimonial
I
have been having problems with the size/color of shoes
and have done many returns. I found the perfect boot for
my holiday outfit and it just seemed that everything was
going wrong from the boots being too small, then one
boot in the calf area was way too big, then I was sent
the wrong color and at the last minute when I had spoken
with a sales representative over the phone she said that
she would do everything that she could to get my boots
to me by New Years Eve. I had my reservations and began
to look in my closet for something else to wear, and can
you believe it, at 07:55 in the morning the UPS delivery
guy rang my door bell and delivered the boots, I was so
surprised and just wanted to say you really do what you
say you will do and for your integrity I thank you and
will make Zappos my #1 shoe store
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