| Customer Testimonial
I
really think I need to write a letter to whomever you
suggest at Zappos first I bought a pair of shoes, wooden
based and they broke. I told Zappos and immediately they
said we will replace or credit you. Amazing! I seriously
have never had such customer service. Then I can’t
even discuss the fact that we returned something
extremely expensive in a box to Zappos from a shoot, and
they called to say they received something that didn't
belong to them, and returned it. This was extremely
expensive merchandise that some how was put in your box.
I have never had such incredible customer service from
any company and I shop online every where. I have been
an editor for 15 years at major magazines and seriously
I have never worked with such a professional outstanding
group of people. You should be so proud of the company
you work for. All the people seem amazing. I just
thought I would let you know. I now feel guilty buying
shoes elsewhere because you are so nice
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