Walking different"
means not thinking of walking as a mechanical means of
movement from one point to another, but instead walking
as an opportunity to go your own way. That is why we've
thought about what makes shoes comfortable. We've
rethought our material selection and production
processes. And we've thought ahead when it comes to
design and the personalities of our shoe-wearing
customers
All
too often, we take too much for granted here in the US.
We are very free about expressing our frustration or
complaints, but never take the time to sing our praises.
Perhaps it was because I purchased a pair of boots from
Zappos Couture yesterday, but my new shoes arrived today
right after lunch - now that's real service with a
SMILE! Packed exceptionally well but I only had enough
time to try on one shoe!!! Back to work. I've not used
Zappos all that much in the past, but you have an
exceptionally large selection to chose from, the web
site works great, and you keep customers well supplied
with order updates. I'm impressed with your service
philosophy and wanted to take the time to say THANKS
All
too often, we take too much for granted here in the US.
We are very free about expressing our frustration or
complaints, but never take the time to sing our praises.
Perhaps it was because I purchased a pair of boots from
Zappos Couture yesterday, but my new shoes arrived today
right after lunch - now that's real service with a
SMILE! Packed exceptionally well but I only had enough
time to try on one shoe!!! Back to work. I've not used
Zappos all that much in the past, but you have an
exceptionally large selection to chose from, the web
site works great, and you keep customers well supplied
with order updates. I'm impressed with your service
philosophy and wanted to take the time to say THANKS
