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Dear
Customer Loyalty Team, What an apt name for your
department! Since I found Zappos.com I don't buy shoes
anywhere else - you've made a loyal customer of me. The
qualities that have made Zappos.com my first choice for
all my shoes are: * prices are always competitive and
most of the time much better than other stores * most,
if not all of the time, standard shipping has been free
* easy to use search tools on the website lets me narrow
down my choices easily * oh yeah, the choices themselves
- if a pair of shoes exists I know I'll find it at
Zappos * peace of mind knowing that I can return
something if I need to * customer reviews provide useful
information when making a purchase I send all my friends
and family to Zappos when they need shoes and bags. Your
service is exemplary! When everyone else is cutting back
on service - look at airlines, for example - it's great
to have one place where I feel like a valued customer
each and every time. Keep up the great work
Dear
Customer Loyalty Team, What an apt name for your
department! Since I found Zappos.com I don't buy shoes
anywhere else - you've made a loyal customer of me. The
qualities that have made Zappos.com my first choice for
all my shoes are: * prices are always competitive and
most of the time much better than other stores * most,
if not all of the time, standard shipping has been free
* easy to use search tools on the website lets me narrow
down my choices easily * oh yeah, the choices themselves
- if a pair of shoes exists I know I'll find it at
Zappos * peace of mind knowing that I can return
something if I need to * customer reviews provide useful
information when making a purchase I send all my friends
and family to Zappos when they need shoes and bags. Your
service is exemplary! When everyone else is cutting back
on service - look at airlines, for example - it's great
to have one place where I feel like a valued customer
each and every time. Keep up the great work
