| Customer Testimonial
Hello,
Thanks very much for the great customer service. This
was my first time ordering through your company. I order
two pairs of shoes and it was necessary to return one
pair that was too small. I was delighted with: - Your
flexible return policy. - The ability to print off a
return address label from your Web site - The fact that
the return shipping was paid. - Receiving an e-mail
message confirming my authorization to make the return.
- The e-mail message that I just received confirming
that you had received my return package and credited my
credit card. I have seldom received such great service
when it was necessary to make a return. Most online
companies handle the sale fairly well, but a return is
much more difficult. You've gained a loyal customer
|