I
am a 1st time shopper with you, I ordered a pair of
Rockport’s, I've had good luck with these shoes in the
past(I'm a UPS driver and need something comfortable and
light)1st pair I received were like wearing boards,
didn’t expect that from Rockport, anyhow I was going
to return them, thought I would get hassled about it.
The lady that took my call was nothing short of perfect,
I’m sorry I can't recall her name, she helped get my
shoes returned, with no problem and helped me pick
another pair and sent them to me and I got them so fast.
I was blown away. Thank you. I’m not the kind of
person to sit and Email companies about my experiences
with them, quite frankly I have better things to do, but
I felt I needed to let you know how impressed I am, you
have gained a customer for life
I
am a 1st time shopper with you, I ordered a pair of
Rockport’s, I've had good luck with these shoes in the
past(I'm a UPS driver and need something comfortable and
light)1st pair I received were like wearing boards,
didn’t expect that from Rockport, anyhow I was going
to return them, thought I would get hassled about it.
The lady that took my call was nothing short of perfect,
I’m sorry I can't recall her name, she helped get my
shoes returned, with no problem and helped me pick
another pair and sent them to me and I got them so fast.
I was blown away. Thank you. I’m not the kind of
person to sit and Email companies about my experiences
with them, quite frankly I have better things to do, but
I felt I needed to let you know how impressed I am, you
have gained a customer for life
