| Customer Testimonial
Just
wanted to say Thanks to CS for helping me return an
item. This was my first purchase at Zappos and wouldn't
you know it, I didn't like what I ordered. That was a
bad thing, good thing, CS did a great job of helping me
with the return process. Sent one item back while
simultaneously ordering another pair of shoes. WOW!!
These ones I'll keep. By the way, did I mention I am a
CS Rep for a major Company? I truly can appreciate great
customer service...You have certainly provided that and
have gained a repeat customer
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