New York designer Betsey Johnson has built her long-standing career in fashion by following her own set of rules. Known for her celebration of the exuberant, the embelished, and the over the top, Betsey has been rocking the fashion industry with her unique and original designs since the 1960's.
Hi!
I have to say that I am completely satisfied with my
first experience using your site. I found what I was
looking for on the site and ordered it for free shipping
late Wednesday afternoon, 03.01.06. I entered the wrong
address (new house) on the order form, and was thinking
that between the address error and the free shipping, it
would prob'ly be weeks, or more, before I saw my order.
I was shocked to receive a reply to my email within a
few hours, and very happy to hear that the address on my
shipment had been corrected prior to shipping. I was
even more amazed when there was a knock at my door soon
after, and I looked out to see the UPS guy running back
to his truck. I figured, 'no way, has to be something
else.' But there it was, my full order, correct styles
and sizes, and handy information about returning the
shoes if there were any problems. But there were no
problems; only a very happy and satisfied customer. I
will use Zappos again, and I will continue to relate my
positive experience to the friends and family who
haven't already heard about your great service. Thank
you
Hi!
I have to say that I am completely satisfied with my
first experience using your site. I found what I was
looking for on the site and ordered it for free shipping
late Wednesday afternoon, 03.01.06. I entered the wrong
address (new house) on the order form, and was thinking
that between the address error and the free shipping, it
would prob'ly be weeks, or more, before I saw my order.
I was shocked to receive a reply to my email within a
few hours, and very happy to hear that the address on my
shipment had been corrected prior to shipping. I was
even more amazed when there was a knock at my door soon
after, and I looked out to see the UPS guy running back
to his truck. I figured, 'no way, has to be something
else.' But there it was, my full order, correct styles
and sizes, and handy information about returning the
shoes if there were any problems. But there were no
problems; only a very happy and satisfied customer. I
will use Zappos again, and I will continue to relate my
positive experience to the friends and family who
haven't already heard about your great service. Thank
you
